Privacy Policy

1. Basics

This privacy policy is intended to inform users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator. The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with statutory provisions. As new technologies and the ongoing development of this website may result in changes to this privacy policy, we recommend that you re-read the privacy policy at regular intervals. Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 GDPR.

2. Name and Contact Details of the Controller

The operator of this website and responsible for the collection, processing and use of your personal data within the meaning of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG-2018) is:

3. General Information

We use your data in compliance with applicable data protection regulations. This privacy policy informs you about what personal data we collect and store about you. You also receive information about how your data is used and what rights you have with regard to the use of your data.

4. Collection and Storage of Personal Data and the Nature and Purpose of their Use

You have various ways to contact us via the internet.

a) Visiting our Website

Each time you visit our website, your browser automatically sends information to the server of our website, which is temporarily stored in a log file. The following data is collected without any action on your part and stored until automated deletion:

• The IP address of the requesting computer
• The date and time of access
• The name and URL of the retrieved file
• The website from which access was made (referrer URL)
• The browser used and, if applicable, the operating system of your computer and the name of your access provider

The data mentioned is processed by us for the following purposes: ensuring a smooth connection to the website, ensuring comfortable use of our website, evaluating system security and stability, and for other administrative purposes. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above.

b) Contact Form

If you contact us via our contact form, we process the data you provide (name, email address, company, message) exclusively for the purpose of processing and responding to your enquiry. The legal basis is Art. 6 para. 1 lit. b GDPR (contract initiation) or Art. 6 para. 1 lit. f GDPR (legitimate interest in processing business enquiries). The data will be deleted as soon as your enquiry has been fully dealt with and there are no statutory retention periods to comply with.

c) Map Service (Google Maps)

Our website includes an embedded Google Maps map provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The map is only loaded after your active click (two-click method). Only then may your IP address be transmitted to Google servers in the USA. Google Maps is embedded on the basis of your consent (Art. 6(1)(a) GDPR). For more information, please see the Google Privacy Policy.

5. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only share your personal data with third parties if:

• You have given your explicit consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR
• Disclosure is necessary pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR to establish, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data
• In the event that disclosure is required by law pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR
• This is legally permissible and required for the processing of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR

6. Cookies

This website does not use cookies or tracking technologies beyond those technically necessary for basic operation. We do not use cookies for advertising, analytics or tracking purposes.

7. Social Media

We do not use social media plugins or social tracking tools on this website. Any links to social media platforms are ordinary hyperlinks and do not transmit your personal data to the respective social media provider when the page loads.

8. Protection of Minors

Our online offering is directed at business customers (B2B) and is not intended for persons under the age of 18. We do not knowingly collect personal data from minors.

9. Data Subject Rights

You have the right to:

• Information pursuant to Art. 15 GDPR about your personal data processed by us
• Rectification pursuant to Art. 16 GDPR of inaccurate or completion of incomplete personal data stored by us
• Erasure pursuant to Art. 17 GDPR of your personal data stored by us
• Restriction of processing pursuant to Art. 18 GDPR of your personal data
• Data portability pursuant to Art. 20 GDPR of your personal data provided to us in a structured, commonly used and machine-readable format
• Complaint to a supervisory authority pursuant to Art. 77 GDPR

To exercise these rights, please contact us at: sales@cleso.de

10. Right to Object

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons for doing so that arise from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without specifying a particular situation. If you wish to exercise your right to object, please send an email to: sales@cleso.de

11. Data Security

We use technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.

12. Privacy Contact

For data protection enquiries, please contact us at:

13. Regular Updates

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.